Frequently Asked Questions

Everything you need to know about shopping with Roman.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

Do you offer international shipping?

Currently, Roman ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

Are your products covered by a warranty?

Many of our products come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our support team.